10,6%
Rynek reklamy online w Polsce wzrósł o 10,6% w pierwszym kwartale 2026 roku.
IAB Polska/PwC01/2026Poland
An agreement describing measurable service performance levels, such as availability, response time, maintenance windows, support, and incident management procedures.
Why it matters
Turns 'we’ll try' into a numeric commitment: response time, availability, penalties for non-compliance. Both parties know expectations before anything goes wrong.
What's missing without it
Without a service level agreement, an outage becomes a dispute over expectations: provider 'does what they can,' customer pays and waits without a deadline.
When it is used
Used in hosting contracts, support agreements, agency services, and any ongoing service with business significance.
How we use it
Production SLA defines response time for critical content fixes before broadcast.
Numbers worth knowing
Marketing in data
77 500 000 000
Liczba odsłon reklam online w Polsce w lipcu 2026
Gemius08/2026Poland
83%
Od lipca 2024 do czerwca 2026 wskaźnik zgłoszeń reklam oszukańczych spadł w Polsce o 83%.
Meta09/2026Poland
Figures from the same field — collected in our market data base.