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Market researchHow to check instead of guessing

CUSTOMER PERSONAS

Semi-fictional profiles of typical customers built from data and interviews: goals, concerns, behaviors.

Why it matters

Enable writing and designing for a specific person rather than an averaged table.

What's missing without it

Without them, content is generic, because it’s created for no one in particular.

When it is used

When designing experiences, writing content, and planning campaigns.

How we use it

Anna, 34, manager, values time, avoids risk, seeks proof before buying.

Fun fact

Personas invented around a table can do more harm than their absence — they reinforce the team’s assumptions about the customer and give them the appearance of research.

Numbers worth knowing

Market research in data

18%

Odsetek Europejczyków posiadających prywatny produkt emerytalny (według EIOPA)

BCG2025Europe

3

Prognoza stosunku pracujących do emerytów w Europie do 2045

BCG2045Europe

31%

Odsetek konsumentów korzystających z AI na pewnym etapie ścieżki zakupowej, około 3-krotnie więcej niż 18 miesięcy temu.

Boston Consulting Group (BCG)2026global

Figures from the same field — collected in our market data base.

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