In the face of the growing role of technology in our daily lives, the question arises about the possibility and effects of building social relationships with artificial intelligence. Research shows that loneliness is becoming a problem affecting a significant portion of society, including 53% of Poles and 60% of Generation Z. In this context, AI may be seen as a potential solution to this problem.

Will artificial intelligence solve the problem of loneliness?

Artificial intelligence, represented by devices such as Alexa or Siri, already plays a significant role in our lives. These tools offer support in various aspects of daily functioning, from simplifying everyday chores to offering companionship. Interactions with AI are becoming increasingly personal, which leads to reflection on their impact on traditional interpersonal relationships.

What's more, these are no longer purely theoretical considerations. Technology companies have been working for some time on solutions such as an AI-based personal life coach.

- Kamil Sadkowski, analyst at the ESET antivirus laboratory

Research conducted in the United Kingdom reveals that over 70% of respondents consider AI a possible solution to the problem of loneliness. AI offers constant availability, the ability to hold conversations without fear of judgment or criticism, and personalization of interactions. There are applications that allow the imitation of favourite characters, which can further enhance interactions with AI. However, relationships with AI also carry challenges and risks. AI, although it can simulate emotions and empathy, is unable to genuinely understand them. The lack of life experiences limits AI's ability to fully relate to human experiences. There is also concern about dependence on technology and neglecting real interpersonal relationships. Moreover, Kamil Sadkowski from the antivirus laboratory ESET points to the risk associated with the security of personal data during interactions with AI:
When talking to AI about private topics, we share a lot of personal data that is usually not entrusted to strangers. Without adequate privacy protection, we can easily become a target for cybercriminals. It is worth thinking about this – if we share with AI, for example, our date of birth, the name of a childhood pet, or the name of our favourite dish, the chances that someone will gain access to this data and use it to guess our password increase. Cybercriminals may also potentially take over our digital friend and through it encourage us to transfer money to them, spread disinformation, or contact dangerous people. What's more, AI companion programs that use cameras or microphones may unintentionally violate the user's privacy. And after all, we would not want our private conversations to be eavesdropped on.

Artificial intelligence will not replace a real relationship

Beyond the boundaries of loneliness: AI as a companion of everyday life

In the face of the dynamic development of AI, it is important to consider the potential benefits and risks associated with building closer relationships with these technologies. The development of AI can offer unique opportunities for support and interaction, but it is equally important to maintain a balance between using these opportunities and maintaining healthy interpersonal relationships. In the context of combating loneliness, AI may prove to be a helpful tool, but it does not replace real, human experiences and emotions. Ultimately, the decision to engage in relationships with AI should be made with full awareness of their limitations and potential effects on mental health and privacy.


As technology develops and our dependence on AI deepens, it is important that we do not lose sight of the importance and value of authentic human relationships. In the future, the balance between using technological innovations and maintaining healthy social ties will be key to our well-being in an increasingly digitalized world.

Summary

AI can alleviate loneliness – it offers constant availability, no judgment, and personalization of conversations, and research indicates that 70% of Britons see it as a tool for fighting this problem. However, experts, including ESET analyst Kamil Sadkowski, warn of the risks: AI does not understand emotions, and sharing private data can make it easier for cybercriminals to steal identities or take over a digital companion. The key is to maintain a balance between technology and authentic relationships.