LOT Introduces Innovations to Make Travel Easier

From 20 January 2025, passengers will be able to use deferred payment options via the PayPo system and exchange miles for flight tickets thanks to the Cash & Miles service. PayPo is a system that allows passengers to purchase tickets with deferred payment. Users can enjoy financial flexibility, paying for tickets only after a certain period. In Poland, 2 million people already use this service, which demonstrates the growing interest in such solutions. PayPo has been operating on the market since 2016 and serves approximately 36,000 online stores, making it a leader in the BNPL (buy now, pay later) category.

The partnership with PayPo is another step towards providing our passengers with greater flexibility and convenience when organising their travel. Thanks to deferred payments, LOT customers can better plan their spending – buying tickets at favourable prices and paying for them at a convenient time. PayPo is a company that perfectly understands the needs of modern consumers and offers solutions that enjoy great popularity, so I am confident that our passengers will appreciate this too.

Małgorzata Bichta-Bartoszek, Deputy Director of the Internet Sales, Distribution and Loyalty Programmes Office at PLL LOT

Cash & Miles is a new feature for participants of the Miles & More loyalty programme, which allows miles to be exchanged for part of the value of a flight ticket. To use this option, a passenger must have a minimum of 3,000 miles in their account. This enables flexible management of travel costs and the accumulation of further miles, even while using this service.

Cash & Miles – a new feature for passengers

Cash & Miles is a new feature for LOT passengers that rewards frequent travel and invites them to continue discovering new cultures, places and flavours. Thanks to it, every participant of the Miles & More loyalty programme can decide for themselves how many miles to exchange for a ticket in a given transaction. Through this feature, we want to offer our passengers even more possibilities. I believe this product will contribute to much more frequent decisions to fulfil travel dreams.

Małgorzata Bichta-Bartoszek, Deputy Director of the Internet Sales, Distribution and Loyalty Programmes Office at PLL LOT

Benefits for passengers
The introduction of these innovations aims to increase the accessibility and convenience of travel. Małgorzata Bichta-Bartoszek, Deputy Director of the Internet Sales Office at LOT, emphasises that PayPo and Cash & Miles respond to the needs of modern consumers and offer new possibilities for planning travel-related expenses. Thanks to Cash & Miles, travellers can not only exchange miles for tickets for themselves but also gift tickets to loved ones, making travel even more accessible and enjoyable. The new features introduced by LOT are a step towards adapting the offer to customer expectations and increasing their comfort when planning travel. Thanks to PayPo and Cash & Miles, passengers can now enjoy greater financial flexibility and better manage their spending related to flying.

Company information

LOT is a Polish airline that offers passenger and cargo transport services by air. The article presents innovative features such as PayPo and Cash & Miles, which are intended to increase the convenience and flexibility of travel for passengers.

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